Privacy Policy

Beacon App and Website

Beacon Children’s Center (“Beacon,” “we,” “us,” or “our”) operates the Beacon Website and Mobile Application (“App”). We are committed to protecting the privacy, confidentiality, and security of personal information and sensitive child health data entrusted to us by parents and legal guardians.

This Privacy Policy explains how we collect, use, store, share, and protect your information when you use our website, mobile application, and related services (collectively, the “Services”). By using the Services, you agree to the practices described in this Privacy Policy.

1. Scope of this policy

This Privacy Policy applies to:

  • Visitors to the Beacon website and users of the Beacon Mobile App
  • Parents and legal guardians who create and manage accounts
  • Children whose health information and development data is recorded and managed through a guardian’s account

The App is not intended for direct use by children.

2. Information we collect

We collect only information that is necessary to provide and improve our Services.

A. Personal information (Parents / Guardians)

  • Identity Information: Full name, username
  • Contact Information: Email address, phone number
  • Account Information: Login credentials (managed securely via Firebase Authentication)
  • Website Interactions: Information submitted via contact forms, appointment booking requests, or newsletter subscriptions on our website.

B. Child & patient information (Health Data)

Information provided and managed by parents or legal guardians may include:

  • Identity Information: Child’s name, date of birth, gender, and relationship to the guardian
  • Health Logs & Development Data:
    • Child Development Data: Milestones, growth progress, and developmental observations
    • Health Logs: Nutritional records, sleep patterns, and daily health tracking
    • Medical Reports: Uploaded reports and prescriptions from healthcare professionals
  • Appointment Records: Visit history and related notes

C. Device and technical information

To ensure proper functionality across our website and app, we may collect:

  • Device Information: Device type, operating system, browser type (for website visitors), and app version
  • Log Data: IP addresses, pages visited on our website, time spent, and performance diagnostics
  • Cookies & Tracking: We use cookies on our website to enhance user experience, remember preferences, and analyze site traffic. You can manage cookie preferences through your browser settings.

3. How we use your information

We use the collected information for the following purposes:

  • Health Record Management: Secure storage of developmental logs and medical records
  • Teleconsultation Services: We use the Google Calendar API to schedule and manage virtual consultations
  • Authentication: Using Firebase to provide secure account access
  • Service Delivery: Supporting appointment documentation, child health tracking, and responding to website inquiries
  • Communication: Sending relevant reminders, service updates, and responding to website form submissions
  • Website Optimization: Analyzing web traffic to improve our site's content and user experience

We do not use personal or health data for advertising, marketing, or profiling.

4. Data sharing and disclosure

We do not sell personal or health data.

We may share information only in the following limited circumstances:

A. Healthcare Providers

With authorized professionals at Beacon Children’s Center for providing healthcare services and teleconsultations.

B. Trusted Partners (Technical Services)

With providers like Google (Firebase & Calendar API) that support authentication and scheduling. These partners comply with industry-standard data protection requirements.

C. Legal Obligations

When required by law or to protect safety, property, and legal rights.

5. Data security

We implement robust technical safeguards, including:

  • Firebase Authentication: Industry-standard secure login management
  • Encryption: Protecting sensitive data in transit and at rest
  • Access Controls: Restricting data access to authorized personnel only

6. Your rights

Parents and guardians have the right to:

  • Access and update personal and child information
  • Request correction of records
  • Request deletion of data, subject to medical record retention laws

Contact Information

For questions regarding this policy, please contact us:

Beacon Children’s Center
Feruzi Towers, 3rd floor Kiambu Road, opposite Quickmart
Email: beaconchildrencenter@gmail.com
Phone: +254 115 188 415